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News |
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January 22, 2010 :
Powered by Middleware for Mobile Apps
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October 6, 2009 :
Kocoverk International cuts energy cost with airport mobile workforce solution
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September 7, 2009 :
Mobile Technology Innovation Keeps Security Guards and Emergency Personnel Informed
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Events |
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January 22, 2010 :
Appear @Events 2010
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Cairo International Airport
Cairo International Airport
Cairo International Airport (CAI) is one of the region’s most important transport hubs. With 14,000 workers on site, taking care of almost 10 million passengers per year, the Cairo Airport Company is investing $400 million in infrastructure and technologies, including an intelligent ramp management system, to meet the demand for international service standards and increased air traffic movement?
Improving Operations
Ramp management at CAI is a critical business process which includes, amongst others, activities such as aircraft marshalling, baggage handling, passenger/crew transfers and refuelling. Inefficient information transfer can lead to costly delays in ground handling operations or even ramp accidents. Furthermore, ramp delays represent an additional burden of $150 per minute per aircraft, amounting to millions of dollars at the end of the year for airline operators.
Existing information systems, often based on simple one-to-one voice communication systems (push-to-talk) do not provide an accurate view of the status of current operational processes.
As such, CAI wanted a context-aware wireless ramp management system that could meet the airport’s operational and business needs. A solution was needed that could improve operational decision making, clarify the status of operational procedures and minimise costly and unnecessary delays.
A Context-Aware Ramp Management Solution
The solution is based on the Appear IQ wireless platform –which enables context-aware services and applications –and Cisco System’s Unified Wireless Network architecture. Integrated into the ramp management system, the solution manages content and delivers real-time relevant information and applications. Using context, the Appear software can dynamically react to the changing needs of ramp workers and ensure that they always have access to the right information when they need it and without them having to request it.
Once deployed, the platform can also supply airport workers with updated access to passenger and flight information, special catering orders, security issues and other aircraft maintenance information.
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 Case Study in pdf format
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