Posted on March 5, 2012
A new field service solution to efficiently track portable purification units deployed at Veolia Water Solutions & Technologies customer’s water treatment facilities.
Singapore and Stockholm – 5 March 2012 – Veolia Water Solutions & Technologies and Appear, a mobile enterprise application platform specialist, announce that a new mobile cloud application has been rolled out for Veolia in Singapore.
Veolia has selected Appear IQ enterprise mobile platform to design, manage and support a new mobile application with the aims to track pick-ups and deliveries and ensure the ultimate quality of its Service Deionization (SDI) activities.
Through its state-of-art and fully automatic regeneration center in Singapore, Veolia handles 25,000m³ of resin per month and offers a convenient, safe and economical method that ensures the sustainable supply of the highest quality water through a large range of exchangeable columns (Anion, Cation, Mixed-bed, and Activated Carbon). This flexible SDI solution does not require system installation, chemical handling and maintenance.
Laurent Besson, General Manager of Veolia Water Solutions & Technologies in Singapore, explains: “Keeping track of thousands of purification column units across the country is a challenging task for our engineers. With the Appear IQ mobile cloud approach, we successfully implemented a cost-effective solution covering all our needs, for a fraction of the cost of a dedicated turnkey solution.”
The Appear IQ solution developed for Veolia includes several unique features such as intelligent data caching on the device – as network connectivity can be highly variable in the field, integration with Dropbox for cost-effective data sharing and a powerful cloud-based architecture for lower operational costs.
Vincent Dollet, Chief Technical Officer of Appear, highlights the innovative design of the solution: “The solution facilitates deployment of applications without the upfront cost and complexity of buying and managing the underlying hardware and software platforms. We provide support for application development, testing, deployment and hosting as well as backend integration, security, scalability and storage”.
With better data capture and process tracking, Veolia is able to deliver the highest possible level of customer service while optimizing its field service operations.
Hélène Toury, Veolia Water Solutions & Technologies
Marketing & Communications Manager (Asia Industrial)
+65 9789 8403
About Veolia Water Solutions & Technologies:
Veolia Water Solutions & Technologies, subsidiary of Veolia Water, is a leading design & build company and a specialized provider of technological solutions in water treatment. With over 9,658 employees, Veolia Water Solutions & Technologies recorded revenue of €2.15 billion Euros in 2010.
Veolia Water, the water division of Veolia Environnement, is the world leader in water and wastewater services. Specialized in outsourcing services for municipal authorities, as well as industrial and service companies, it is also one of the world’s major designers of technological solutions and constructor of facilities needed in water and wastewater services. With 96,260 employees in 67 countries, Veolia Water provides water service to 100 million people and wastewater service to 71 million. Its 2010 revenue amounted to €12.1 billion.
To know more about Veolia SDI services in Singapore and South East Asia, click on the following link:
Appear is a mobile software specialist with expertise in context-aware application infrastructure, enterprise mobile solutions and consumer location-based services. Appear’s flagship product, Appear IQ, is a mobile enterprise application platform (MEAP) used to mobilize field service applications. Appear IQ focuses on cost savings and customer service improvements by optimizing mobile workflows and making business critical mobile applications available to employees in real time on their mobile devices. Leading organizations such as MTR Stockholm Subway and Netherlands Railway have chosen the Appear IQ platform due to its compelling ROI, its proven reliability/adaptability in large scale deployments, and the possibility to extend its reach to consumer applications. Appear pioneered the field of context-aware software ten years ago. Our vision is to leverage user context in order to ensure mobile users have exactly the information they need, when and where they need it. Appear is constantly innovating around areas such as human-machine interfaces, machine-to-machine communication, context-aware computing and cross-platform mobile infrastructure, in order to deliver a software infrastructure able to support the next generation of smart devices and smart objects. More information is available at www.appearnetworks.com